Privacy Policy

At Xelfrozex, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our non-toxic scented candles.

Information We Collect

We may collect the following types of information when you visit our website, make a purchase, or interact with us:

• Personal Information: Name, email address, phone number, shipping and billing address, and payment information.
• Technical Information: IP address, browser type, device information, operating system, and cookies.
• Usage Information: Pages visited, products viewed, time spent on the website, and click patterns.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for our non-toxic scented candles
• To communicate with you about your order or inquiries
• To send you product updates, special offers, and marketing communications (with your consent)
• To improve our website, products, and customer service
• To comply with legal obligations

Information Sharing and Disclosure

We may share your personal information with the following third parties:

• Service Providers: Payment processors, shipping carriers, and marketing platforms that help us operate our business.
• Business Partners: Trusted brands and manufacturers we work with to provide our non-toxic scented candles.
• Legal Requirements: When required by law, court order, or government regulation.

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling them may affect your experience on our site.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of information transmitted to our website.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us using the information in the "Contact Us" section below.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us, and we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Xelfrozex
4920 Hampton Ave
Saint Louis, MO 63109
United States
Email: info@xelfrozex.world
Phone: +1 314-356-1937

Last Updated: 2025-11-13